FAQs
What do I do if my sewer is backing up?
Call 209-634-4986 in event of an emergency.
I received a Red Tag (Shut Off notice) what does it mean?
Example of Reg Tag informaiton:
URGENT NOTICE REGARDING WATER SERVICE
Your water service is scheduled to be shut off on [Month/Day]
(actual date is on door hanger)
The minimum amount needed to avoid water service disruption is $_______._____.
(Actual amount is on door hanger)
This needs to be paid at the Denair Community Services District office before the scheduled shut off date above. An additional Reconnection fee will be charged if your service is shut off *.
If you have any questions, please visit or call the office at the phone number above, or leave a message with contact information, prior to the shut-off date.
* Reconnection Fees
$50 During business hours
- If you receive a reg tag (shut off notice) please make a payment before the scheduled shut off date or contact the office at 209-634-4986 to make payment arrangements to prevent shut off. If payment or arrangements are not made by the shut off date on the red tag the water will be shut off and reconnection fees will apply.
What address do I mail my payment to?
Mail to P.O. Box 217 Denair CA 95316. Please make check or money orders payable to Denair Community Services District or "DCSD". Be ensure to enclose the stub portion of the bill or make sure that you reference your address or account number to ensure the payment goes to correct account. For your own protection please do not send cash via mail.
How do I apply for service?
You can apply in person, over the phone or through the New Customer Link on our websites home page.
Termination of Service
If you would like to terminate service, you may request your service to be turned off by either phone 209-634-4986 or in person at 3850 N. Gratton Road Denair CA 95316 or the Discontinuance of Service Link on our website under New/Existing Customer
Can I pay my bill over the phone or online?
You can pay your bill over the phone or online using your credit or debit card with a service fee.
Can I make an arrangement to pay my past due bill?
To avoid termination of services you must contact the District office 209-634-4986 or in person at 3850 N. Gratton Road to make arrangements to pay the past due prior to disconnect date.
When is my bill due?
Bills are due the 10th of every month.
Do you have a drop box?
A drop box is located outside the District Office building for your convenience. For your own protection please do not place cash in the drop box.
How do I report a neighbor who is misusing water?
To report someone who is misusing water call 209-634-4986 to speak with the staff.
Is there an additional fee for filling up a pool?
Swimming pool fill-ups are charged by gallons of water used at the current District rate for water use. No additional fees will be added to your bill for pool fill-ups.
New Build, Remodel or Addition to home?
For information regarding a remodel or addition to your home call the District office at 209-634-4986 or email us at info@denaircsd.org or through the Water/Sewer Connection Application Page on our website.